Aloft San Jose Hotel, Costa Rica

I booked into Aloft as my son was involved in a RTA in Costa Rica and was in the local hospital. I had originally booked 9 nights in San jose, not realising how far away it was from the hospital so checked out of that hotel early & moved to Aloft. I initially booked in for 3 nights which I had to extend to a further 9 nights and again another extension of 2 nights. The most important thing for me was that I could keep the same room each time I extended and the hotel ensured this request was honoured without any hassle at all. The staff here are excellent, very friendly and helpful. One particular member of staff at breakfast asked me regularly how my son was doing and how I was, he was so kind. The breakfast is excellent, lots of choice of both food and drinks. The rooms are spacious and clean and the beds are comfortable. The rooms are cleaned daily to a high standard. Visiting the hospital every day has meant I have only really experienced breakfast and the bedroom but I can see and feel from the atmosphere that this is an excellent hotel all round. I would definitely love to return in the future under better circumstances

I really liked the fact that the pool was heated, the breakfast was very tasty and all the leisure options that the hotel offers were super nice, the bed is also excellent for resting

Pet friendly hotel which is hard to find nowadays. Very friendly staff. The pool has a nice warm temperature. It is a beautiful hotel, bear anything you can imagine, supermarkets, stores, movie theater.

I was honestly surprised by the customer service, they are really helpful and always with a good attitude and smiles! The Maids were also so polite and professional as well as the chefs and cooks!! The hotel had a McDonald's and 2 plazas with Movie theater and few restaurants close by and the main Mall is 17 minutes away from the hotel!

Nice, clean and comfortable room.